Welcome To Melbourne House Surgery
We are a long-established practice offering a confidential, personal and friendly service with a high standard of medical care.
Melbourne House Surgery
Parkside Medical Centre
Telephone: (01245) 354370
Fax: (01245) 344476
Doctors At The Surgery
Dr John Booth, Dr James Booth, Dr Anita Rupal, Dr Ashwathi Devadas, Dr Elena Savici and Dr Paula Newens.
Online Booking and Prescriptions Service
Click Here to Book Appointments or Order Repeat Prescriptions Online
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Merger of Humber Road, Melbourne House and Tennyson House Surgeries
We are writing to inform you that the application to merge the Humber Road, Melbourne House and Tennyson House surgeries has now been approved by NHS England and we will be merging from 25th November 2019.
We believe that our three surgeries currently offer a high standard of personalised care, but as comparatively small practices we are vulnerable to many of the challenges facing primary care such as recruitment, rising demand and a decreasing number of prospective GP partners. In addition, newer models of care and work for allied professionals are harder to put in place in a smaller practice. We believe that forming a larger practice will improve our sustainability for the future, which means continuity for our patients and the opportunity for them to benefit from a wider range of services and innovative working.
We are confident that a merger will be successful because our three practices have longstanding connections locally, have overlapping practice boundaries and share a similar ethos. Merging our practices will allow us to expand the number of services available to patients and attract a range of staff with complementary skills to our own. The merger will also support the delivery of extended hours, increasing the number of appointments that we are able to make available to patients.
The Humber Road practice has also been given separate approval to close its branch surgery at Sunrise Avenue. This is because the practice has continued to experience difficulty in managing and sustaining the Sunrise branch and feels that it is no longer able to deliver the services it would like to from this site.
We held a drop-in session on 12th September 2019 which was well attended by patients from all three practices and any concerns were addressed by the GP Partners.
Dr S Ahmad, Dr M Radford, Dr J Roberts & Dr C Stead, Tennyson House Surgery
Dr J Booth, Melbourne House Surgery
Dr A Dawton & Dr M MacGregor, Humber Road Surgery
If you have had your flu vaccination done elsewhere please could you let us know so we can update your record.
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We are aware of a current problem with our telephone system.
Our IT department will be upgrading the whole system but please accept ...
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Information from the Care Quality Commission
As of April 2013, Melbourne House Surgery has been registered with the Care Quality Commission (CQC), as have every other GP practice in England.
This means that at least once every two years, the CQC will inspect the surgery. This is to ensure that we meet the essential standards laid down by the organisation in the provision of our care to our patients.
The experience of patients at the practice is at the heart of this inspection. As such, the inspector will wish to talk to patients about their experiences and may wish to view a sample of patient records. This will of course be done on a confidential basis.
Further information can be obtained from the practice team, or from the CQC website (http://www.cqc.org.uk/).