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Melbourne House Surgery
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BBC Health News
Head injuries: Cheap drug 'could save thousands of lives a year'
15 Oct 2019 00:55
A cheap, common drug could save hundreds of thousands of lives a year if used routinely, doctors say.
More than half of A&Es 'not good enough'
15 Oct 2019 00:56
The government in England must find a solution for social care to ease pressure, the regulator says.
Vaping: 'I'm 17, and rarely ID'd for e-cigs'
15 Oct 2019 00:57
Almost 40% of sellers targeted by councils sold vaping goods to under-age teenagers in 2018-19.
Spikes - and other ways disabled people combat unwanted touching
15 Oct 2019 00:55
When Bronwyn Berg found herself being manhandled once again, she decided to add spikes to her wheelchair to prevent a repeat.
Sharp rise in babies facing being taken into care
15 Oct 2019 08:39
Data shows newborns in Wales are more likely to appear in care proceedings than those in England.
Slow walking at 45 'a sign of faster ageing'
12 Oct 2019 00:08
Gait speed in mid-life indicates how fast the brain and body are ageing, researchers found.
Help Us To Help You
Working Together With Our Patients
What We Will Do For You
We will provide a caring, professional service at all times
Ensure absolute confidentiality at all times
Provide you with emergency care when you need it
Refer you for a specialist opinion when you and your doctor agree that is needed
Provide trained staff through on-going education and training
Listen to your complaints and suggestions; promptly investigate any complaint you may have about our services via our complaints procedure
What You Can Do For Us
Treat us and our staff with respect and courtesy at all times.
Let us know about any appointment that you cannot keep. It may help someone else rather than be wasted
Ask for an urgent appointment only if it is really necessary
Please do not ask for home visits when you are able to travel to the surgery
Please do not contact the doctors after hours for routine matters which could easily wait until morning
Please take as much responsibility as possible for your own health. Follow advice from the doctor or nurse. Take medication as directed, keep follow-up appointments and attend for screening procedures. Use the re-order form provided when requesting a repeat prescription
Please let us know if you change your name, address or telephone number
Tell us about any complaints or misunderstandings as soon as possible to allows us to deal with them